- ?Why Logo Ping Is Different From The Rest Of Logo Design Services?
Ans: Logo Ping has an extensive recognition in the graphics design industry mainly due to its strict adherence to the design details provided by the clients. We make certain that our designers abide by the requirements given by the client in the brief as it increases the chances of meeting 100% customer satisfaction.
Unlike other companies, Logo Ping provides a simple no-question refund guarantee which gives our clients a peace of mind to place their order with no reluctance as they can get their money back if they do not like the initial design concepts.
- ? Do You Use Cliparts In the Logo?
Ans: No, not at all! Every design created by Logo Ping’s designers is created from the scratch and it is created in accordance with the brief provided by the client.
- ?How Many Revisions Do You Usually Offer For Initial And Approved Concepts?
Ans: We provide revision facility to our respectable clients so that they can get a product as they expected or imagined. Revisions of logo designs are executed by keeping in view the feedback provided by the client. However, the number of revisions provided to client varies with the selected design package. Regardless, you will always get what you’ve asked for and what you’ve desired.
- ?Is the Order Processed Immediately After It Is Placed?
Ans: Logo Ping has the best in-house designing team comprising of top-class professional designers. Along with good designing skills, they are also fast at processing the project so that it can be completed in a timely fashion. Therefore, worry not because our designers will immediately start working on the initial concepts shortly after the briefing and the payment transaction.
- ?Do You Offer Refund Should The Client Feels Dissatisfied With The Designs?
Ans: We have absolute confidence in the topnotch designing skills and expertise of our designing team. However, it is seen that sometimes clients don’t like the initial concepts which mainly happens due to the insufficient design brief they provide. Regardless, if you feel discontented with the initial concepts, you can ask for refund which will be given to you on request.
- ?How Long Do You Usually Take To Present Initial Designs?
Ans: As said earlier, our designers will start working on the project once the payment is verified. Logo Ping ensures that the initial design concepts are provided to the clients within 3 working days, at max. Keep in mind that our designers are unparalleled when it comes to efficiency.
However, refund policy will be ineffective once the initial concepts are approved or revisions made.
- ?Is It Okay For Clients To Forward Their Own Ideas?
Ans: For sure, you can give your own ideas and our designers will be happy to refine those ideas of yours and create you something that meets your liking- most importantly, that reflects the essence of your brand.
- ?What Tools Do You Use To Create Print or Digital Designs?
Ans: Generally, for logo designing, we go for using Adobe Illustrator as it is the inclusive and powerful vector-based designing tool. Besides Adobe Illustrator, our highly skilled designers are also good at using other designing software including but not limited to Corel Draw, Photoshop, Flash, etc. For web design and development, our experts are experienced at using web development tools like Dreamweaver, etc.
- ?Does The Client Get The Ownership Of The Logos or Other Designs?
Ans: For sure! Once the final payment is made by you after the approval of final concept, all rights of the design will be transferred to you, right away. Logo Ping does not claim any ownership on any of the designs for which the client has made the payment.
- ?How Do You Deliver The Designs That Are Approved?
Ans: On final approval of logo design or any other project, the completed files will be sent out to you, shortly, to the email address you provide via order form. Therefore, we highly suggest that you must double-check the email id before submitting the order form.
- ?Do You Charge Any Hidden Fee?
Ans: No, not at all! Logo Ping services are completely transparent and, therefore, we never charge our clients for any extra or hidden charges
- ?Is There Any Reason For Offering Multiple Packages Instead of One?
Ans: The catch behind the different types of packages offered here is to provide our clientele with a wide range of options so that they can easily choose the package that fits their pocket and fulfil their need at the same time. The offered packages assist clients in getting their desired services at reasonable prices. We also offer custom packages, for further information contact our customer support.