Terms & Conditions (Logo Ping)
Logo Ping suggests its clients or visitors to read and understand the Terms and Conditions presented herein carefully before starting any project with the company or surfing any content of its site (LogoPing.co.uk). If you don’t wish to comply with the following terms, please do not use this website or its products and services.
Note: Logo Ping holds the complete rights to change or edit any clause of Terms and Conditions listed below without notifying its clients. Therefore, we suggest our clients to kindly check this page every time before placing a new order with us.
General Services Policy
Logo Ping is a topmost and well-known web and logo design company that caters to the needs of both small and large-scale companies. You can avail our offered services 24x7, throughout a year.
Clients can choose their services and their desired package according to their need. Logo Ping also makes sure that all the designs including logo, web, stationery and brochure are created according to the descriptions or specifications presented via the brief. Therefore, it is suggested that clients should make clear and accurate brief by providing each and every necessary details for the design.
Quality Assurance Policy
Since our establishment, we have provided our design services to many organisations and helped their brand to achieve new heights. We are dedicated to making mind-blowing brand-identities, attractive web designs and eye-catching banners.
Logo Ping has complete confidence in the skills, expertise and talent of its designers as they have played a vital role in making the company as one of the best custom-designing service providers in the industry.
Note: We use E-mail to send initial concepts of the designs and the final designed files to the clients. Therefore, clients are suggested to double check the provided email address while filling out the order form.
No-Limit Revisions Policy
Logo Ping goes all out right from the start to make an alluring logo for its valuable clients. We all know that every individual has a distinct idea of creativity and perfection. Therefore, we offer our clients with unlimited revisions so that they can get the design they have visualised or imagined. Our cooperative team of professional designers will be happy to revise the design until clients are completely and genuinely satisfied.
Note: A new set of concepts will be provided within 2 days for every new revision.
Delivery and Acceptance Policy
Acceptance of design services is deemed when a revision is received on any or all of the initial drafts/concepts delivered.
Logo Ping is completely aware of the fact that time is the most valuable thing, specifically for entrepreneurs and businessmen. Therefore, we make sure that our valuable clients get the initial design concepts of their project within 2 to 3 business days, during normal conditions. In case of urgent order, the initial concept designs will be provided to client within a business day.
The Company is not at all responsible for not meeting the deadline which is not pre-decided by the client and the company.
Colour Palette and Data Format Policy
For digital printings or designs, the standard colour palette our designers use is CMYK. However, client can ask for a different color palette before signing the contract with us. Client will be charged for the extra amount if the request for change in color palette is made during the advancement of project.
Adobe Illustrator is being used by our topnotch designers as the default tool for creating vector-based deigns and the default format of logo will be provided in “.aj” format. However, clients will get their projects in other formats as well such as JPEG, GIF, PDF, etc.
Cancellation Policy Agreement
You hereby agree that Logo Ping has absolute rights to turn down the order or abort the contract in the following conditions:
- If the client fails to comply with the terms and conditions of Logo Ping.
- If Logo Ping fails to complete the order due to any unexpected situations.
Complete refund of the order will be provided to the client, if Logo Ping falls short to complete the order due to any unforeseen circumstances.
Ownership Rights and Policy
Full ownership of the logos and other designs will be transferred to the client once the final payment is being made by the client and verified by the company, Logo Ping.
Logo Ping is here to provide you customer-support 24x7 to stimulate constructive communication. For our clients’ convenience, we offer them to communicate via different mediums of communication including Live Chat, Skype, Email, etc.